Fouad Jallouli

Director of Service Design
Head of Design
Canada
Service Design leader | Product leadership | Practice leader | Value creation through delivery | Executive coach | Mentor | Speaker | Expert network advisor
With over 15 years of experience in service design and digital transformation, I am passionate about driving innovation and delivering exceptional value across diverse industries, including fintech, energy, retail, and government. My expertise lies in service design leadership, product management, business model innovation, and leading cross-functional teams to achieve strategic goals. I thrive on solving complex problems and creating user-centric solutions that enhance customer experiences and drive business growth. My approach is grounded in a deep understanding of market trends and a commitment to continuous improvement. As a mentor, I am dedicated to fostering the next generation of leaders and sharing my knowledge to help others succeed. I believe in the power of collaboration and am always eager to connect with like-minded professionals to explore new opportunities and challenges.

Work

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